Terms of Use – Al Ahly Medical Company

Introduction:

Welcome to Al Ahly Medical Company website. This policy constitutes an agreement between you and us when using this website. By accessing and using the website, you agree to comply with these terms of use.

1. Website and Services Description:

Al Ahly Medical Company provides medical services through contracted healthcare providers. Additionally, we offer a “Discount Card” that grants discounts of up to 40% on most of the medical services available.

2. Collection of Personal Data:

When purchasing the “Discount Card” or interacting with the website, we may collect personal data including your name, address, email, phone number, and payment details. We are committed to protecting this data and will not share it with third parties except as required by law. Al Ahly Medical Company may use your information for marketing purposes, provided that it isn’t used in an abusive or bothersome way.

3. Website Use:

🅐 Permitted Use: You are permitted to use the website only for legal activities that do not infringe on intellectual property or the rights of others.

🅑 Intellectual Property: All content on the website, including text, images, videos, and trademarks, is the exclusive property of Al Ahly Medical Company and cannot be used or reproduced without prior permission.

4. Discount Card Purchase Terms:

🅐 The “Discount Card” can be purchased through the website or available payment methods.
🅑 The card provides discounts of up to 40% on most medical services we offer.
🅒 The card cannot be exchanged for cash.

5. Refund Policy:

🅐 Refund Eligibility: You have the right to request a full refund within 14 days from the date of purchase, provided that you have not yet received the card. This is due to the unique nature of our service, as each card is personalized and printed with your specific information.

🅑 Refund After Delivery: Once the card has been delivered to you, it becomes immediately usable and does not require activation. As a result, we are unable to offer refunds after the card has been received, due to its immediate functionality upon delivery.

🅒 How to Request a Refund: To initiate a refund within the 14-day window, please contact our customer service team with your order details. We will assist you promptly in processing your refund, as long as the card has not been shipped or delivered.

6. Policy Modifications:

Al Ahly Medical Company reserves the right to modify or update this policy at any time. Updates will be available on this page, and by continuing to use the website after any modifications, you agree to the updated terms.

7. Legal Responsibility:

We are not liable for any damages or losses arising from the use of the website or the services provided through it. We comply with all Egyptian laws regarding data protection and consumer rights.

8. Contact Us:

If you have any inquiries regarding the terms of use or have any complaints, you can contact us through the following methods:
‣ Email: info@ahlymedical.com
‣ Phone: 19462